Contact us

Have you received an email telling you that you have won the UK National Lottery?

If so, it is likely that this email is a scam. Sadly these scams are on the increase. Visit our Lottery scams page for some advice on how to tell whether the email you have received is a scam or not.

If you are a National Lottery player and have a complaint that remains unresolved after consideration by Camelot, then please contact our Consumer Protection team:

Telephone:

020 7016 3400

Local call rate:

0845 712 5596

Email:

ConsumerProtection@natlotcomm.gov.uk

Address:

Consumer Protection
National Lottery Commission
101 Wigmore Street
London
W1U 1QU

Press Office

If you are a representative of the media then please contact our Press Office:

Telephone:

020 7016 3431

Email:

c.sidgwick@natlotcomm.gov.uk

Out of Hours

For media enquiries outside office hours:

Telephone:

07802 849965 (please note this number is only for urgent media enquries)

All other enquiries

For all other enquiries please contact:

Address:

National Lottery Commission
101 Wigmore Street
London
W1U 1QU

Telephone:

020 7016 3400

Fax:

020 7016 3401

Email:

publicaffairs@natlotcomm.gov.uk