Help

If you don't find the answer on this page, don't hesitate to contact us.

Technical

Search

An easy way to find help on the National Lottery Commission's website is to use our Search box.

A search can be as simple as typing in a key word or phrase. To look for an exact phrase, use quotation marks e.g. "funding policy". If you do not use quotation marks, the site will search for each word separately.

All Search results appear in descending order and the best matches appear at the top of the list.

Slow downloads

If you are using a slow modem connection we recommend you 'turn off images' in your browser settings.

Browsers

Our website works best with version 5.5 and above Microsoft and Netscape browsers

Broken links/deleted websites

The National Lottery Commission's website is constantly being updated, but occasionally, broken website links may crop up on the website. Please e-mail details of any broken links to F.Bright@natlotcomm.gov.uk

Content

The National Lottery Commission website is designed to support the public in finding out how the National Lottery is regulated. As well as using the search box, you can also try looking through each of the website's categories.

Under each category, we have tried to cover all of the topics we think the public will find most helpful.

If you have any comments on content on the National Lottery Commission website, please send your feedback to F.Bright@natlotcomm.gov.uk