Contact us

Have you received an email telling you that you have won the UK National Lottery?

If so, it is likely that this email is a scam. Sadly these scams are on the increase. Visit our Lottery scams page for some advice on how to tell whether the email you have received is a scam or not.

If you have a complaint that remains unresolved after consideration by Camelot, please contact our Consumer Protection team:

Telephone: 0121 2306702
Local call rate: 0845 712 5596
Email: ConsumerProtection@natlotcomm.gov.uk
Address: Consumer Protection, National Lottery Commission, 4th Floor, Victoria Square House, Victoria Square, Birmingham B2 4BP

All other enquiries

For all other enquiries please contact:
Address: National Lottery Commission, 4th Floor, Victoria Square House, Victoria Square, Birmingham B2 4BP
Telephone: 0121 230 6750
Fax: 0121 230 6720
Email: info@natlotcomm.gov.uk

Press Office

If you are a representative of the media then please contact our Press Office:

Telephone: 0121 230 6745 (also for out of hours)
Email: press@natlotcomm.gov.uk