2003/2004 Breaches

This section contains the licence breaches as recorded by the National Lottery Commission for the period 2003/2004. All licence breaches are published quarterly on the website and yearly in the Annual Report.

• Insufficient number of top prizes in Scratchcard class licence games

  Two Scratchcard games were launched with only four top tier prizes.

• Incorrect number for Daily Play on results panel alongside video stream

  The results panel alongside the video stream on Camelot’s website of the Daily Play draw showed one winning number incorrectly.

• Launch of Daily Play

  Camelot issued a news release announcing the launch of Daily Play before the National Lottery Commission had approved the launch date.

• Availability of Player Guide

  National Lottery Commission retailer visits in August and September found that of 128 retailers visited only 51 had Player Guide leaflets available for players.

• Game Launch Notification, 'Cash Machine'

  Camelot did not supply game information to the Commission within 24 hours of adding the new game, Cash Machine, to the interactive system.

• Secure Areas Access

  A Camelot employee accessed a secure area within the Watford Data Centre without the necessary supervision prior to the Commission giving him fit and proper clearance.

• Prize Payment Security System

  Camelot has failed to make a periodic assessment of changes required to the system enabling payments to be made to players in the event of licence revocation (for example, in the case of insolvency).

• Late Payment

  Camelot failed to make a payment of £222,085.04 to the National Lottery Distribution Fund (NLDF) within the timeframe specified in the Section 5 Licence.

• Scratchcard Procedures

  Scratchcards for a closed game were destroyed by Camelot without giving notice to the Commission and HM Customs and Excise.

• Sale of Scratchcards

  Scratchcard tickets for ‘Buried Treasure’ were distributed by Camelot to a retailer. As a result 35 tickets were sold prior to launch approval.

• Draw Procedures

  The independent auditor failed to pick up two errors regarding the calculation of prize amounts. The errors were on the Lotto Extra game and the match four numbers on the main Lotto game.

• Collection of Scratchcards

  Camelot operated the closure of Scratchcard games under new procedures that did not have the Commission’s approval after the supplier responsible for collecting unsold packs at game closure withdrew from their contract.

Related Links

• How we regulate

  The National Lottery Commission carries out a range of regulatory activities.