Buried Treasure Interactive Instant Win Game

Background
Camelot is required to ensure that any material designed to encourage or enable a player to enter into or play a Lottery game is accurate, does not mislead players and is compatible with the relevant game rules and procedures.

Condition
Condition 9(31) of the licence granted under Section 5 of the National Lottery etc. Act 1993 (as amended).

Description
On 14 December 2006, software errors in the Buried Treasure Interactive Instant Win Game caused animation inconsistencies, which gave rise to the game displaying incorrect information to a number of players regarding the prizes available to be won and whether they had won a prize. The written on-screen message displayed at the end of each game – including any amount won stated in the message – was correct in every case, and players received the prizes to which they were entitled under the rules of the game. Camelot received 14 enquiries and/or complaints from members of the public.

Regulatory Action
Having written to Camelot and considered its response, the Commission concluded that there had been a contravention of the licence requirement.  A licence breach was recorded on 10 September 2007.

Outcome
The Commission is satisfied that all players received the prizes to which they were entitled under the rules of the game.  Camelot has corrected the fault that caused the animation error and additional controls and checks have been identified to minimise the risk of a repeat of this incident in future games.