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Ensuring a fair Lottery for the nation
£28 billion for good causes
£40 billion in prizes

Money Spinner Interactive Instant Win Game

Background
Camelot is required to ensure that any material designed to encourage or enable a player to enter into or play a Lottery game is accurate, does not mislead players and is compatible with the relevant game rules and procedures.
 
Condition
Condition 9(31) of the licence granted under Section 5 of the National Lottery etc. Act 1993 (as amended).
 
Description
Following receipt of a complaint from a player in June 2007, which had previously been raised with Camelot, the Commission became aware of a software error in the Money Spinner Interactive Instant Win Game.  This caused an error in animation displayed to at least two players, which suggested that they had won a greater prize than was actually the case.  Affected players received the prizes to which they were entitled under the rules of the game. %

Regulatory Action
Having written to Camelot and considered its response, the Commission concluded that there had been a contravention of the licence requirement.  A licence breach was recorded on 23 January 2008.
 
Outcome
The Commission is satisfied that affected players received the prizes to which they were entitled under the rules of the game.  Camelot withdrew the Money Spinner Interactive Instant Win Game from sale and has introduced improvements to avoid incidents of this nature arising in future games.